Shipping & Delivery

Shipment can be accelerated

Usually, choices for expedited shipment are available at checkout; they come with a price, are subject to inventory limits and conditions, etc...

On business days, orders for items in stock are normally sent the same day (subject to verification, call for more details). Please be aware that weekend orders placed after 1:00 PM ET on Fridays will be processed the following Monday.

Standard Shipping Options

  • Super Saver (7-10 Business Days)
  • Standard Shipping 3-7 Business Days
  • UPS 3 Business Days
  • UPS 2 Business Days Air
  • UPS Next Business Day Air
  • USPS Priority Mail

Sorry, shipments to U.S. territories, P.O. boxes, or military APO/FPO addresses are not eligible for expedited shipping. Orders delivered to these addresses should allow extra time.

Delivering to military APO/FPO addresses or P.O. boxes.

Military APO/FPO addresses and P.O. boxes both accept deliveries. Please allow 6 to 8 weeks for delivery of goods going to military APO/FPO addresses.

Tracking of order.

We will send you an email with the tracking number as soon as an order is out. You only need to click the link to access the carrier's website.

  • Along with the tracking number, type the billing address or the order's email address. OR
  • To get your order number in your order history, simply connect into your Softstow account using your email address and password. The Status & Tracking column will display the tracking number. You may get your order's tracking information by clicking on the link.

Delivery Requirements.

Most UPS shipments require a signature upon receipt. To accept the delivery and sign for it, someone must be present at the address. Packages cannot be picked up or diverted by UPS. Please get in touch with us if you need any more assistance to obtain your package.

Eligibility for free expedited shipping.

Most things that are ordered through our website are eligible for free, expedited (1-3 Day) shipping. Certain Items are not included. When your order qualifies, you'll see notes on the pages of the eligible products and you'll also have a message in your shopping cart when you check out.

To qualify, orders must be over $49 and must ship to one of the *contiguous 48 U.S. states*. This deal does not apply to PO box addresses or delivery to Hawaii, Alaska, or Puerto Rico. This discount is a perk of Softstow VIP and is available on all purchases made by VIP customers that meet the requirements. It cannot be used in conjunction with any other discounts, closeout sales, special offers, etc.

Free Shipping (All types)

  • Free Shipping (Super Saver): Qualifying items are normally delivered in 7-10 Business Days
  • Free 3 day Shipping: Qualifying items are normally delivered within 3 Business Days
  • Free 2 day Shipping: Qualifying items are normally delivered within 2 Business Days
  • Free Overnight Shipping: Qualifying items are normally delivered within 1 Business Day
  • Free Expedited Shipping: Orders must be greater than $49; Qualifying items are normally delivered within 1-3 Business Days
  • VIP PRO Free 2-Day Delivery: Qualifying items are normally delivered to VIP PRO customers within 2 Business Days
  • Rules (All Free Shipping Types):
    • Qualifying items must be ordered via
    • Free shipping is for the 48 Contiguous States only.
    • Excludes PO Boxes, Alaska, FPO/APO, Hawaii, Puerto Rico and Guam.
    • Offer cannot be combined with additional discounts, closeout sales, special offers etc.
    • If your order also contains items that don't qualify for FREE SHIPPING you'll be charged shipping charge only for the weight for those items.
    • If you delete a qualifying item from cart, initial shipping charge will be reinstated.
    • Canceling items, combining orders, or changing your shipping address speed or preference might affect your eligibility for "FREE SHIPPING".

Note :

We don't have a branding right to any of the products we sell and we do not have a brand name. We simply buy the product in bulk from a differnt retail store or the brand company depending on the standard of your delivery. But we always keep your product good and we look for the best quality for you to ensure a proper experience for you. Thank you